Isn’t it surprising, that we spend half of our day communicating and interacting with people without even realizing it?
Yes, communication is a part of our everyday life. As strange as it seems, an average person doesn’t even comprehend how significant it is; how necessary it is to converse with people. All types of communication start from our homes, where we talk to our family members about something or the other. It is when people are not on good speaking terms that they realize what is missing from their lives.
From the business point of view, it can rightly be said that communication is what a company’s success is based on. If anything goes wrong in the process of conveying an important message from one place to another, the entire company will face dire consequences. Moreover, the magnitude of it can be justified by the university curriculum.
All over the world, the importance of business communication is highlighted through all the years we spend in acquiring further education. These universities train us and enhance our communication skills solely because they realize how important it is for the corporate world.
Listening is key
Managers try to enhance communication within the workplace by modifying and acting on some principles which are mutually agreed by everyone. The true essence of communication is not only about conveying your own point of view; it is about comprehending other’s point of view as well. In order to be a successful conversationalist, listening is equally important as conversing. Listening requires open ears and an open mind, which makes it a difficult task for most.
It is advisable to repeat what the other person says, just as a confirmation that they have been understood correctly. Regularly practicing this habit can help us overcome the exertion its takes in paying attention to others. Similarly, the receiver at the other end should also make clear that they have interpreted the information in the same way as it was supposed to be interpreted. Both the parties should be on the similar grounds to avoid misunderstandings.
A happy worker is a productive worker
When we hear the word “work,” the first picture that usually pops up in our mind is that of an extremely tired and exhausted individual, completely drained out after a long day.
Most businesses, however, are changing the concept, making work all the more exciting and interesting for their employees. They are now providing them with longer breaks, arranging movies and picnics, and loads more fun-filled activities to instill their workers with a sense of gratitude and contentment.
A very important factor which can possibly distort communication and must especially be taken care of is to eradicate all communication barriers from the company. Noise and pollution can distract employees at work and mislead the true information being passed from department to department. At other times, employees may be suffering from difficulties in their personal or professional lives, and these are potential emotional barriers which can really disrupt their efficiency at work.
Managers must ensure to interact with their employees and help them overcome such difficulties as it can cost the company a fair amount of riches and reputation. A sense of trust and confidence between the two must be established, so that employees feel more devoted and take a greater sense of responsibility.
As per the National Association of Colleges and Employers, companies hunt for certain skills while recruiting employees and communication skills rank top amongst all other abilities. People who possess this talent can do wonders for an organization.
This simply shows that the ability to communicate and interact well can certainly change your track and lead you to success.